For many companies, government agencies, and not-for-profit organizations, an intuitive, reliable intranet website is an essential tool for doing businesses. Employees frequently use their intranet sites multiple times a day to call up information and double-check procedures, and communicate with their colleagues. So why is it that so many employees are unhappy with their company’s intranet provider?
Finding an intranet provider that works for your organization isn’t easy. Every business has its own needs, and a good intranet communications provider will be attuned to the particular requirements of each individual client, while also offering streamlined solutions that non-IT staff can use with ease.
If you are concerned about the usability of your current intranet site, here are four reasons to consider making a change:
1. Intranet Should Be User-Centric
Intranet software exists to help your employees network and problem solve as efficiently as possible, so usability should be the first priority when designing any intranet site. Unfortunately, too many intranet providers lose sight of this, offering needlessly complex and labyrinthine solutions that only make it harder for users to find the information they need.
2. Intranet Should Be Designed Around Your Needs
An intranet site should be attuned to the particular requirements of the users themselves, but these requirements can vary radically across different industries. If you learn about the latest intranet solutions you will discover that the most highly rated options are often ones that are able to recognize and work with the particular needs of a given industry.
3. Intranet Should Be Accessible
While it is important that your intranet site be designed to meet the needs of your organization, this should not, however, come at the cost of accessibility. Intranet sites like SharePoint that are built from the ground up often require a dedicated staff of IT people to run, and can be difficult for non-specialists to administer.
Given that your management and leadership team may need to access your intranet to upload files or monitor usage, it is important to make sure that your intranet site can be operated without an advanced knowledge of IT systems.
4. Intranet Should Improve Employee Engagement
Employee engagement is vital to long-term success, especially in the case of large organizations, so an intranet site should be designed to make it as easy as possible for employees to feel involved in their workplace. Studies have shown that a disengaged workforce has direct financial costs, and one of the ways to counter the loss of morale that comes with large-scale disengagement is to ensure that your intranet site is equipped with the latest features so your team feels actively engaged in the work of your organization.
In today’s increasingly digital workplace, intranet has become the nerve centre that ensures a smooth and consistent flow of information and communication. With intranet networks playing such a vital role in the day-to-day operations of businesses, organizations, and governments around the world, it is important to make sure you are equipped with the best and most responsive tools available. If you aren’t happy with your current intranet service, consider upgrading to a new intranet solutions provider today.