BUSINESSTOWN Profit-Boosting Management Techniques

The Secret to Creating Lifelong Customers

Some firms just seem to do business better than others. For the second time in a row, I found myself owning a house with a flat roof over the main entryway. And for the second time in a row the flat roof leaked incessantly during storms, causing significant interior damage. On the first house we... READ MORE


How to Set Company Policies to Avoid Problems

Some people view company policies as a sign of encroaching bureaucracy and hence avoid having written or established policies as much as possible. There are even a few publicized cases of relatively large companies that have enjoyed tremendous success without benefit of company policies. However, if you don’t have some company policies, you may soon... READ MORE


Protecting Your Business from Frauds, Scams, and Rip-Offs

“Don’t be paranoid of crooks and thieves lurking around every corner, but keep in the back of your mind a little sense of when you need to be careful.” After you’ve been in business for a while you learn that there are an awful lot of people out there who spend their lifetimes trying to... READ MORE


How to Avoid the Biggest Business Mistakes

“If you can avoid just a few of the biggest, most crucial mistakes that I’ve made, then success is going to come much easier.” In fact, because most other businesses are making at least some of these huge mistakes, if you can just avoid the worst of them, your business will be at a huge... READ MORE


The Key to Success Begins in the Morning

I am not a morning person. But to be clear, I’m not sure I’m an afternoon person, either! I don’t get going easily in the morning, and once I’ve dragged myself to the office, I don’t start into work easily. The last thing I want to be doing when I get to work is deciding... READ MORE


Every Business Needs a Board of Advisors

Soon after I joined the Young Presidents’ Organization (YPO), one of my new friends said, “Bob, you are trying to use the monthly small group forum meeting as your personal board of directors. What you really need to do is put together your own board of advisors.” It seemed silly to me—how could I possibly... READ MORE


How to Stop Procrastinating and Focus on Your Business

If we weren’t human beings but, instead, totally rational robots, time management would be easy. We’d just program in some time management algorithms and we’d be done with time management forever. But humans don’t work that way, and the sooner you accept that you are an irrational human, the sooner you can start working to... READ MORE